Financial Patient Accounts Assistant

About the position

Find your purpose as a Financial Patient Account Assistant with CentraCare. The Financial Patient Account Assistant is responsible for assisting guarantors in resolving all billing issues relative to their past or future account. Determining acceptable payment options and continuing to follow-up on accounts until conclusion in accordance with established policies, procedures and Corporate Compliance guidelines. Will handle bankruptcy and other adjustments along with communications to government agencies, attorney offices and/or third-party agencies. Any financial assistance that may apply to the account is reviewed with the guarantor and they are guided on how to apply. The guarantor's perception of CentraCare Health in most cases can be enhanced by the proper handling of their account by the Patient Account Assistant. The Patient Account Assistant should strive to handle accounts in ways that best affect collections and minimize bad debts.

Responsibilities
? Assist guarantors in resolving billing issues related to their accounts.
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? Determine acceptable payment options for accounts.
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? Follow up on accounts until resolution in accordance with policies and compliance guidelines.
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? Handle bankruptcy and other adjustments related to accounts.
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? Communicate with government agencies, attorney offices, and third-party agencies.
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? Review financial assistance options with guarantors and guide them on the application process.
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? Enhance the guarantor's perception of CentraCare Health through proper account handling.

Requirements
? Associate degree in business or a healthcare related program preferred.
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? Two years relevant healthcare or collection experience preferred.
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? Knowledge of billing and collection principles, including applicable laws and regulations pertinent to healthcare collections preferred.
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? Experience with Microsoft Office applications and related healthcare systems and software preferred.
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? Minimum of two years' experience in a hospital or clinic billing environment working with third party payer, billing, and terminology preferred.
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? Excellent communication, listening and negotiating skills and customer relations principles.
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? Ability to prioritize and complete tasks in a timely manner with attention to detail and accuracy.

Nice-to-haves

Benefits
? Starting pay is $18.38 per hour; exact wage determined by years of related experience.
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? Pay range: $17.95-$26.94 per hour
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? Full time benefits: medical, dental, PTO, retirement, employee discounts and more!
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? Tuition reimbursement and college grant programs available.

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