Lead Processing Insurance Verification Agent

Description:
? Better Health is seeking a highly motivated and detailed oriented Lead Processing Agent to join our growing team.
? This role will play a pivotal role in receiving and processing priority referrals we receive from healthcare provider offices.
? The Lead Processing Agent will report to the Provider Success Lead and is a critical position to drive speed and service within our white-glove Provider Success team.
? The preferred applicant for this role will have experience in managing medical records, data entry, and have worked in a fast-paced environment.
? This position is on a dynamic, fast-paced team within a startup, and as a result, additional duties may be assigned.

Requirements: ? Prior experience in insurance verification required ? Prior experience working in a medical office or a healthcare startup preferred ? Prior experience in medical record management or collection preferred ? Excellent communication skills (email, Slack, phone) ? Proficient in Google Suite (Gmail, Google Sheets) ? Teamwork/collaborative attitude is a must ? This role requires someone who can quickly, kindly, and professionally communicate with patients, providers, and internal colleagues via instant messaging, email, and phone calls.

Benefits:
? $14 - $18 per hour
? Fully remote work
? PTO and health, vision, and dental insurance
? Talented and fun coworkers who are passionate about improving our healthcare system
? The opportunity to be part of a mission-driven company and make a difference in patients? lives

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