Quality Assurance Analyst, CoRo, CoRo

About the position

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced devices like Fire tablets, Fire TV and Amazon Echo. What will you help us create? Work hard. Have fun. Make history. We are seeking a highly motivated Quality Assurance Analyst (QAA) to join growing team. The ideal candidate will be flexible, detail-oriented, and skilled at working with internal customers (Hardware, Software, Product teams) for product testing and provide technical support to teams. As a QAA on the team, you will champion the quality of our features in our development pipeline using both automated and manual tests, reporting and verifying defects, and signing-off on features and release candidates.

Responsibilities
? Work with hardware and software teams to create test plans and test cases
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? Running test cases on devices - such as executing use case scenario based testing
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? Write, read, run, and enhance test scripts in collaboration with Software teams
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? Execute test cases in the field and interpret and report testing results, and be a vocal proponent for quality in every phase of the development process
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? Find, isolate, document, regress, and track bugs through resolution
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? Support projects including setup and verification of all system components, trouble-shooting during set-up and live sessions, and ensure integrity and upload, metrics reporting tasks and processes, and document best practices
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? Provide technical support to the field operation or trials team
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? Apply knowledge of wireless and networking technologies, mobile devices, and quality assurance practices to ensure that connected devices meet all target requirements
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? Gaining knowledge of the features and detailed functional requirements of the work well enough to execute your assigned tests
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? Work indoor/outdoor 3-5 days per week in the field, traveling to multiple sites within 50 miles
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? Lift 25lbs when needed
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? May need to shift working hours or dates depending on the project needs

Requirements
? Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering or equivalent work experience
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? 2+ years of software QA testing experience with writing the test plans, use cases, and issue reports
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? Experience testing in a Consumer Electronics lab or field environment
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? Experience working on consumer hardware/software product

Nice-to-haves
? Excellent and proven Troubleshooting skills
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? Experience testing embedded devices
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? Experience working with Software teams for setting up, testing, and troubleshooting prototype devices
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? Experience configuring, deploying and testing software updates including ability to identify issues and escalate to development as appropriate
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? Experience in running user trials, beta, field testing or collecting customer feedback
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? Familiar with Jenkins build Environment
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? Familiarity with Wi-Fi, Bluetooth, and networking
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? Hands-on experience in testing iOS/Android-based devices
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? Proven track record of using to analyze issues, make decisions, and generate various solutions
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? Excellent communication and interpersonal skills
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? Exceptional attention to detail, ability to follow through, and strong organizational skills

Benefits
? Medical, financial, and/or other benefits
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? Equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package

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