Customer Care Officer ? Remote Work
Posted 2025-03-15PayPal Holdings is seeking a highly motivated and hardworking Customer Care Officer to join our team on a remote basis in San Antonio, Texas. As a part-time Associate Level employee, you will be responsible for providing exceptional customer service to our clients, ensuring a positive experience with every interaction.
Responsibilities: ?
Respond to customer inquiries and resolve issues in a timely and professional manner ? Handle customer complaints and provide appropriate solutions ? Assist customers with account maintenance, billing inquiries, and technical support ? Document all customer interactions accurately and efficiently ? Collaborate with internal teams to address customer needs and improve service delivery ? Meet and exceed performance metrics and goals set by the company
Requirements: ?
Minimum of 4 years of experience in customer service or a related field ? Strong attention to detail and problem-solving skills ? Excellent communication and interpersonal abilities ? Proficiency in Microsoft Office and CRM software ? Ability to work independently and as part of a team ? Must be self-motivated, organized, and adaptable to change
Personality Traits: ? Motivated ? Hardworking
Soft Skills: ? Attention to detail ? Problem-solving
Benefits: ? Employee discounts ? Training & professional development ? Relocation allowance
Working Environment: Be part of a company that pioneers change and sets industry benchmarks.
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