Regional Account Manager- Employee Benefits Industry

About the position

Allstate Identity Protection (AIP), a subsidiary of The Allstate Corporation, is seeking a Regional Account Manager who will play a crucial role in managing and overseeing key relationships with brokers and clients. This position is designed for a strategic partner who will focus on retaining and growing their book of business through analysis and proactive strategy execution. The Regional Account Manager will utilize pipeline management software to manage accounts, increase employee utilization, drive effective marketing efforts, and provide new product offerings based on customer needs. The role requires developing solid partnerships with HR teams and broker contacts, monitoring client and broker satisfaction through internal benchmarks, and owning high-level solutions to increase satisfaction and plan growth. The Regional Account Manager will attend onsite and offsite client meetings and benefit fairs with current or prospective clients, which will require travel throughout the year, especially during open enrollment periods. After the sales and implementation process is complete, this position will serve as the strategic point of contact, working cross-functionally with internal partners to meet client and broker demands. Candidates should possess excellent written, spoken, listening, and critical analysis skills, along with strong presentation skills for web, phone, and in-person interactions. The ability to follow up with clients, manage conflicting priorities, and execute plans with minimal supervision is essential. The role also requires the ability to interact effectively with a wide variety of behavioral and personality styles, advocating on behalf of both the client and Allstate Identity Protection. This position is remote-first, allowing for flexibility in work arrangements, although it is open to in-office or flex work if the candidate resides in a city with a physical office location. AIP is committed to fostering an inclusive environment where employees can thrive and contribute to the company's mission of protecting personal information and data.

Responsibilities
? Manage and oversee key relationships within the book of business.
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? Retain and grow the book of business through analysis and proactive strategy execution.
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? Utilize pipeline management software to manage accounts and increase employee utilization.
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? Drive effective marketing efforts and provide new product offerings based on customer needs.
,
? Develop solid partnerships with HR teams and broker contacts.
,
? Monitor client and broker satisfaction through internal benchmarks and own high-level solutions to increase satisfaction and plan growth.
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? Attend onsite and offsite client meetings and benefit fairs with current or prospective clients; travel required throughout the year and during open enrollment.
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? Serve as the strategic point of contact after the sales and implementation process is complete.
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? Work cross-functionally with internal partners to meet client and broker demands.

Requirements
? High School Diploma; some college preferred.
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? Minimum of 2-3 years of experience in account management and/or business-to-business sales.
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? Intermediate to advanced skills with MS Office, Outlook, Excel, PowerPoint, Word.

Nice-to-haves
? Bachelor's Degree
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? Salesforce.com experience
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? Prior experience in the employee benefits industry.

Benefits
? Annual performance-based incentive plan
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? Flexible work environment
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? Remote-first company culture
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? Opportunities for professional development and growth.

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