Patient Access Rep: FT Days, Nights, Weekends, Holidays.

About the position

The position involves greeting patients and guests courteously, whether in person or via telephone, and initiating the scheduling and check-in process for patients. The role requires obtaining and verifying accurate identification and demographic data for patients' medical records, ensuring confidentiality, and handling point-of-service collections. The individual will also verify insurance information and improve patient satisfaction through professional representation of the company.

Responsibilities
? Greet patients and guests in a courteous manner, both in person and over the phone.
,
? Initiate scheduling appointments and complete the check-in process for patients.
,
? Obtain and verify accurate identification and demographic data for patients.
,
? Handle point-of-service collections and face-to-face patient interactions.
,
? Verify insurance information through electronic means, telephone, or web applications.
,
? Gather and input patient demographic and financial information accurately.
,
? Explain insurance benefits and collect co-pays, deductibles, and self-pay portions due.
,
? Balance cash drawer daily and prepare deposit slips at the end of each shift.
,
? Demonstrate respect and cooperation in all staff relationships.
,
? Adapt behavior to specific patient populations and maintain professionalism.

Requirements
? High school diploma or equivalent required; Associate's degree preferred.
,
? One year of related experience in hospital, clinic, medical office, or customer service.
,
? Computer skills for data entry and retrieval of information.
,
? Effective verbal and written communication skills.
,
? Proficiency with Windows-style applications and various software packages.
,
? Strong interpersonal skills and clerical skills.
,
? Technical knowledge of healthcare insurance benefits and billing regulations.
,
? Good organizational, time management, and conflict resolution skills.
,
? Ability to work collaboratively with other departments.

Nice-to-haves
? Certification in Healthcare Access Manager (CHAM) preferred.
,
? Certification in Healthcare Access Associate (CHAA) preferred.
,
? Certification as a Medical Assistant or other medical specialty-based certification preferred.

Benefits
? Health insurance coverage
,
? Dental insurance coverage
,
? Vision insurance coverage
,
? 401k retirement savings plan
,
? Paid holidays
,
? Paid time off (PTO)
,
? Flexible scheduling options
,
? Professional development opportunities

Apply Job!

For more such jobs please click here!