Insurance Claims Manager - Shipping & Logistics Insurance
Posted 2025-03-14About Us
Shipping and logistics power global commerce, and we?re the behind-the-scenes force ensuring those shipments are protected, secure, and covered when things go wrong. As a leading provider of shipping insurance solutions for 36 years, we help businesses safeguard their operations with cost-effective, high-value coverage?and we need a sharp, strategic Claims Manager to lead our claims team.
This isn?t just another management role?it?s a chance to own and refine a critical part of our business. You?ll oversee a high-performing team, optimize claims processes, and tackle complex cases in a fast-paced, high-growth industry. If you?re an experienced claims leader with a knack for compliance, fraud detection, and process improvement, we want you to be on our team.
What You?ll Do
? Oversee the full claims lifecycle?from submission and investigation to adjudication and resolution.
? Lead, train, and mentor a small but highly efficient claims team.
? Develop and implement claims policies and procedures to improve efficiency and accuracy.
? Identify trends in claims data to proactively manage risk and prevent fraud.
? Ensure strict compliance with insurance regulations and industry best practices.
? Collaborate with underwriting and sales teams to refine policy wording and minimize claims disputes.
? Directly handle complex or high-value claims as needed.
What You Bring
? 5+ years of claims management experience, preferably in parcel shipping insurance, cargo insurance, or property & casualty insurance.
? Active insurance adjusters license (required) must be licensed to handle claims in California (additional state licenses a plus).
? Strong expertise in claims adjudication, fraud detection, and regulatory compliance.
? Proven leadership skills with experience managing and mentoring a team.
? Excellent problem-solving, negotiation, and communication skills.
? Experience with claims management software and a track record of process automation and optimization.
Why Join Us?
? A thriving industry?shipping and logistics insurance is in high demand.
? Leadership role?take charge of a growing team and drive real change.
? Competitive salary + strong benefits package.
? Collaborative, forward-thinking environment?work alongside industry experts.
If you?re an experienced claims professional with leadership skills and a strategic mindset to manage and optimize a fast-moving claims department, we want to hear from you.
Apply today and help shape the future of shipping insurance!
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