Amazon Connect Developer

Job Description

Amazon Connect Developer with hands on experience (min 2-3 years) on migration to amazon connect, Inbound, outbound Flows development. In-Depth knowledge and hands on experience in Integrations, Lambdas, Python/NodeJS, Amazon Lex Chat bot.

Must Have Skills:

Voice and Chat flows development using Amazon Connect Flows
Configurations and Migration contact center
Development experience in Amazon Lex Chat bot with integration exposure with various AWS services and third party CRMs, Dynamo DB
Having strong hands on experience to write custom code using Lambda functions using any language like python, NodeJS
Python or NodeJS with DSA
Amazon Bedrock, Kinesis
NLP and NLU Concepts
Having experience and integration with AWS services like S3, Cloud Watch, Dynamo DB, APIs.
Good understanding and experience in APIs

Role Description

This is a full-time remote role for an Amazon Connect Developer with Amazon Lex experience for the MNC (client of Resolink Technologies).

The Developer will be responsible for designing, implementing, and maintaining Amazon Connect solutions, integrating Amazon Lex for chatbot capabilities, and ensuring seamless communication experiences for customers. Additionally, the Developer will collaborate with cross-functional teams to optimize contact center technologies and enhance customer experience.

Qualifications

Proficiency in Amazon Connect development and configuration
Experience with Amazon Lex for chatbot development
Knowledge of contact center technologies and customer experience optimization
Voice and Chat flows development using Amazon Connect Flows
Configurations and Migration contact center
Development experience in Amazon Lex Chat bot with integration exposure with various AWS services and third party CRMs, Database
Having strong hands on experience to write custom code using Lambda functions using any language like python, NodeJS
Having experience and integration with AWS services like S3, Cloud Watch, Dynamo DB, APIs.
Having experience in Amazon Bedrock and Kinesis
Good understanding and experience in APIs
Bachelor's degree in computer science, Information Technology, or related field

Interested candidates share cv on [email protected]

Job Type: Full-time

Pay: ?500,000.00 - ?3,000,000.00 per year

Experience:
? Python: 1 year (Required)
? Node.js: 1 year (Required)
? amazon connect: 2 years (Required)
? total work: 4 years (Required)

License/Certification:
? AWS Certification (Required)

Work Location: Remote

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