Urgently Need Field Service Engineer - Remote (Chicago area) in Indiana
Posted 2025-03-15Job title: Field Service Engineer - Remote (Chicago area)
Company: Flex
Job description: Job Summary
Location: This position is remotely based in the Chicago area.
The Field Service Engineer will be remotely-based in the Chicago area. The Field Service Engineer is responsible for providing service and support at customer sites located throughout the Chicagoland area.
The Field Service Engineer will install, support, maintain, and repair high-availability switchgear used primarily on customer sites in data centers and similar facilities. The role listens to customer needs and challenges and helps them. It is a hands-on role with testing and repair and seeks out the resources and connections which may be needed and follow up and confirm the customer?s need was resolved. Engages with Project Managers, Engineers, Facilities professionals, and various site personnel to get the job done.
What a typical day looks like:
Provide installation supervision, testing, commissioning, maintenance, and repair work for low voltage distribution gear, transformers, and related power distribution equipment in a professional way.
Prepare of technical reports/test sheets, monitoring of spare parts, tools/equipment, consumables, etc.
Maintain and follow safety regulations for the company and the specific sites where working.
Attend all appropriate site meetings.
Interfaces with Project Management and Site personnel.
Provide excellent customer service to clients, listening to and addressing their needs and/or escalating their needs through our organization for resolution.
Communicate on a regular basis with Project Managers receiving and relaying information.
Proactively works to eliminate waste and adds value to all processes.
Adhere to all relevant health and safety regulations and perform work practices that are safe.
The experience we?re looking to add to our team:
Education to the Associates level in electrical power distribution or related field and 8 to 10+ years of similar work experience in a related field.
Demonstrated experience working with electrical power distribution systems, power monitoring systems, AC/DC electrical power, and the use of communication protocols. Three to five years? experience in the design of low voltage switchgear assemblies/systems and/or power distribution equipment is preferred.
Knowledge and understanding of UL Standards, such as UL67 Panelboards, UL1008 Transfer Switch Equipment, UL10008S Static Transfer Switches, UL60950 Information Technology Equipment, UL 891 Switchboards, UL 1558 Metal-Enclosed Low-Voltage Power Circuit Breaker Switchgear as applicable, as well as other pertinent standards.
Ability to read and understand electrical schematics.
Ability to use test equipment, to include multimeters, current meters, and related devices.
Proven ability to work on own initiative, problem solve and present potential solutions.
A clear focus, understanding and desire to drive improvement across Safety, Quality and Production.
Ability to maintain a tactful, orderly working relationship with others.
Ability to read and write English with excellent communication skills, follow verbal instructions, and use mathematics.
Must have a valid driver?s license and ability to be insured by our insurance carrier.
Ability to travel 80 to 90%.
Ability to work on-call, weekends, and required overtime as required.
Must also be able to respond and arrive on emergency calls within 2 hours.
Here are a few of our preferred experiences:
Military experience is preferred.
Data Center or equivalent mission critical system experience preferred.
WHAT YOU?LL RECEIVE FOR THE GREAT WORK YOU PROVIDE
$6,000 car allowance (added to you hourly pay rate)
Full range of medical benefits, dental, vision
Life Insurance
Matching 401K
Paid Time Off
Tuition Reimbursement
Employee discounts at local retailers
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Pay Range (Applicable to US Remote). Due to this role being remote, the actual pay range will vary depending on the geographical location of the candidate
$64,100.00 USD - $88,100.00 USD Annual
Job Category Design, Process & Technology Engineering
Relocation: Not eligible
Is Sponsorship Available? No
Expected salary:
Location: Indiana