Require Student Success & Retention Advisor in Maryland

Job title: Student Success & Retention Advisor
Company: Anne Arundel Community College
Job description: Title: Student Success & Retention Advisor

Department: Student Ach & Success Prog

Campus Location: Arnold/Main Campus

Salary Range: $54,180-$67,725

Work Mode: This position requires some regular in-person presence on campus or at alternative locations, depending on business needs of the office.

Hours Per Week: 40

Work Schedule:

Position Type: Full-Time Staff, Exempt

Position Summary

The SASP student success and retention advisor provides direct academic, career personal guidance, and advocacy to support the academic success, transfer, and graduation of program participants. The student success and retention advisor facilitate the development of an education, career, and transfer plan from a variety of sources, course selection, interpretation of academic rules regulations, policies, and procedures. Regularly monitors and documents academic progress, completes follow-up contacts face-to-face, in groups, through social media and online community activities. Provides advocacy, makes intervention and referrals for other student support, campus services, and community resources. Utilizing a caseload model, the goal of this position is to collaborate with other engagement and high impact practices on campus such as early alert, student success course, academic advising, tutoring, and other SASP programs to increase a sense of belonging, retention, and pathways to completion of the target population. The student success and retention advisor will participate in success strategies designed to eradicate achievement gaps, with an emphasis on equity, and sustain academic achievement. In addition, this position will provide support to Hispanic/Latinx student population to assist in the transition to the college environment, retention advising and referral of resources to meet the unique needs of the targeted population. The student success and retention advisor will assist the assistant director in recruitment and selection of participants through program presentations, high school collaborations, community outreach, social media, online community activities, and support engagement activities and programming for Hispanic/Latinx students. It is required that the applicant be skilled in establishing rapport, a problem solver and can provide a broad range of services designed to ensure the success of under prepared, underrepresented first-generation, low-income, minority male, minority, and military-connected students.

Anne Arundel Community College (AACC) is committed to enriching the educational experience it offers through the diversity of its faculty, administrators, and staff members. The college seeks to recruit and support a broadly diverse team who will contribute to the college's excellence, diversity of viewpoints and experiences, embrace concepts of equity and inclusiveness, and support the equal rights of all people by advancing the understanding and appreciation of differences including age, race, gender, ability, religious convictions, socio-economic status, ethnic heritage, or sexual orientation.

While we appreciate your interest in employment with Anne Arundel Community College, applicants must be currently authorized to work in the U.S. on a full-time basis. Employment-based visa sponsorship (including H-1B sponsorship) is not available for any position.

In the best interest of the College, only individuals who are residents of Maryland or one of the following states will be eligible for employment at the college: Delaware, Pennsylvania, Virginia, West Virginia or the District of Columbia. The college will annually review this restriction and, if appropriate, expand the list of states of employment eligibility.

Job Duties and Responsibilities

Conduct initial interviews for new program participants and status review interviews for continuing program participants to assess academic support, academic, career, and personal advising needs.

Facilitate the development of an educational plan/action plan for program participants, leading to increased retention and completion.

Monitor and document academic progress, withdrawals, faculty referrals, and interim grade reports to determine appropriate intervention needs.

Provide intrusive follow-up academic monitoring and advising for an assigned caseload. Regularly communicate with caseload and liaise with AACC departments and campus support.

Monitor and document students' academic progress toward academic success, transfer, and graduation-complete follow-up contacts in response to students' needs, midterms, and identified student difficulties. Make recommendations for services to be provided to students.

Serve as a backup point of contact for new and continuing Hispanic/Latinx academic needs, questions, and concerns and assist throughout their academic career with planning and completion requirements.

Assist in collaborating with college and community resources that provide Hispanic/Latinx student services to enhance outreach and increase student connections to services.

Assist with facilitation of workshops, focus groups, forums, and briefings.
Assist with implementing programs, projects, and initiatives not limited to but including Hispanic/Latinx-focused engagement.

Assist in maintaining appropriate participation documentation of student contact provided in person, phone, e-mail, online community, or social media.

Collaborate with Disability Support Services (DSS), Health and Wellness, Admissions, Academic Advising, Personal and Career Counseling, Financial Aid, Tutoring Services, Help Link, Office of Student Engagement, English Language Learners, and other support services and academic programs to provide comprehensive services for participants.

Stay current with advising strategies, transfer issues, and retention strategies to assist students in accomplishing their goals.
Utilize best practices and student development theories to develop and implement success and completion strategies for underrepresented student populations.

Assist in the recruitment and outreach of prospective SASP, Bridge to Success, Black Male Initiative, and military-connected students.

Contribute to the content area of the SASP/MVRC website, Canvas, social media, and online communities.

Provide in-person rotational support to the Arundel Mills (AMIL) campus in accordance with other SASP Advisors.

Assist the director, assistant director, and program manager in developing, implementing, and coordinating various SASP and MVRC initiatives, activities, and projects to improve students' academic success and persistence.
Participate in strategic plan activities, Engagement Matters III: Excellence through Innovation initiatives

Serve rotationally with other SASP Retention Advisors on the college's scholarship selection process.

Required Qualifications:

Master's degree or higher

Minimum of two years of relevant experience

Experience supporting or working with Hispanic/Latinx communities.
Experience working with low-income, first-generation students.
Demonstrated value of equity, diversity, and inclusion.

A high degree of comfort and experience in the social media and online learning environment

Excellent oral, written and interpersonal communication skills, including the ability to make group presentations

Ability and willingness to work a flexible schedule to accommodate the needs of the program including evenings, weekends, and other AACC sites

Strong organizational skills and the ability to work independently

Proficient in the Microsoft Office Suite, ability to master student information systems

Preferred Qualifications:

Preference for Spanish-Speakers
Expected salary: $54180 - 67725 per year
Location: Maryland

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