Remote Dental Receptionist - Contract to Hire

Main duties responsibilities

Phone coverage/answering phones (Mondays and Fridays the office has nobody to answer phones - office also offers phone training for all team members...

Scheduling/booking new patients

Responding to patient's calls/texts

Reactivating Hygiene Recare/unscheduled recare (send recare reminders to patients at the 6-months or 1-year mark)

Confirming appointments

Responding to Google reviews

Marketing

Schedule:

Monday 8:00 a.m. - 2:00 p.m.

Friday 7:00 a.m. - 4:00 p.m.

Tuesday, Wednesday, Thursday 4:00 p.m. - 7:00 p.m. CST (for answering phones during peak call times at end of day)

Some flexibility

Our ideal candidate

2+ years of dental front office and scheduling experience REQUIRED!

Open Dental experience is REQUIRED!

Dental Intel experience is advantageous (office utilizes this for text/email)

Excellent phone skills

Experienced scheduler

Great customer service

Great attention to detail (detail-oriented)

Punctual and excellent attendance record

Confidentiality

Willing to learn and takes instruction well

Excellent/clear communication skills (maintaining a professional and respectful tone in all communications and excellent written communication skills)

Strong organizational skills and always prepared

Great at multi-tasking

Proficient with computers

Time management Skills

Dedicated

Professional

Adaptable

Friendly and responsive with patients

Positive

Open to receiving and providing feedback

Self-sufficient and productive

Enthusiastic and passionate about dental

Able to work smoothly with different personalities

Bubbly personality

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