Insurance Verification Representative

Description:
? Responsible for supporting functions that assist in creating and driving a culture of empathy, service excellence and delivery of patient centered care
? Verification of insurance eligibility, benefits and obtaining authorization for insurance carriers for all outpatient office visits and procedures
? Must project a positive image of the organization and department
? Accounts are completed in a timely manner in support of patient satisfaction
? Completes the checklist and document co-pay
? Assists in educating and acts as a resource to patients, primary care and specialty care practices
? Communicates with patients and/or departments regarding authorization denial

Requirements: ? High School Diploma or equivalent ? Computer literate (EPIC scheduling and registration application experience a plus) ? Strong written and oral communication skills ? Able to work in a team environment ? Graceful under pressure and stressful situations ? Demonstrated knowledge of insurances, including authorization/referrals guidelines and requirements ? Demonstrated ability to communicate effectively in written and verbal form ? Bi-lingual knowledge a plus ? Demonstrated ability to communicate effectively with physicians, customers, teammates and other staff ? Ability to interact and assist patients of all ages, cultural background and with special needs ? Ability to work under a high level of stress with time constraints while maintaining composure ? Maintain a high level of diplomacy when dealing with stressful situations ? Is innovative, proactive and resourceful in problem solving ? Any appropriate combination of relevant education, experience and/or certifications may be considered.

Benefits:
? Competitive salaries
? Comprehensive benefits package including medical, dental, tuition remission and more.

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