Loan Officer Assistant
Posted 2025-03-14Loan Specialist / Pre-Approval Specialist
A Pre-Approval Specialist works in tandem with their Loan Officer and team throughout the loan process. They assist with lead generation and maintaining a tracking database for the team, borrower qualification, taking applications, and will work with their Processor(s) to track down outstanding conditions and communicate updates throughout the process.
A Pre-Approval Specialist I will work closely with borrowers, Realtors, Set Up Specialists, Processing, and their Loan Officer.
A LICENSE IS REQUIRED within 90 days . Bonus/commission opportunities once licensed. Training and studying will be provided for license during work hours.
Expectations:
? Attend Daily Sales Meetings-- 9:00 AM
? Attend Pipeline Meetings
? Manage your lead tracker and clear all daily tasks in Salesforce CRM
? Provide assistance to their Loan Officer and Processing team.
? Provide support on loan qualification scenarios and interpreting guidelines.
? Maintain a working knowledge of each conventional and government loan
program, and the applicable guidelines.
? Make initial contact with borrowers and reply to/follow up with borrowers and agents
in a timely manner, by phone or email
? Tuesday Verbal Updates & Friday Email updates to all parties
? Guide borrowers through the loan application process.
? Update Encompass with validated information.
? Provide accurate information to all parties in the transaction.
? Request and review and upload all required upfront documents and notes to
mortgage software (Encompass) and CRM (Salesforce)
? Make credit decisions and issue preapprovals or game plans once supporting
documents are received.
? Request initial rate locks. (when licensed)
? Request Disclosures. (when licensed)
? Follow up on upfront documents, making sure disclosures are acknowledged and signed.
? Complete accurate and detailed file notes for the Processing team.
? Attend all team meetings & trainings with up-to-date notes on all files in your pipeline.
? Review, manage, and prioritize the pipeline based on closing date and lock expiration.
Job Type: Full-time
Pay: $35,000.00 - $44,000.00 per year
Benefits:
? 401(k)
? Dental insurance
? Health insurance
? Paid time off
? Vision insurance
Schedule:
? 8 hour shift
? Monday to Friday
Work Location: In person
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