Vendor Manager - Legal Network

Job Title: Vendor Manager - Legal Network

Location: New Jersey-based or Remote (with ability to travel as needed)

Salary Range: $70,000 - $95,000 (depending on experience)

Reports to: Director ? Legal Network

We are seeking a highly motivated and experienced Vendor Manager to join our Legal Network team. The ideal candidate will have direct experience with a multi-state collection law firm and will serve as a crucial link between our company and our law firms. This role involves managing internal projects, cultivating positive relationships, and ensuring compliance with company standards.

Key Responsibilities: ? Serve as a liaison between the company and our law firms, understanding their challenges and aspirations to build strong partnerships. ? Manage internal projects by collaborating with internal teams and network firms, reporting on success and progress. ? Prioritize teamwork and team success in all activities. ? Cultivate positive working relationships with each off-site firm. ? Assist in negotiating contracts with firms. ? Assess firm performance against key performance indicators and ensure firms meet their contractual obligations. ? Ensure compliance with company standards. ? Resolve firm issues and maintain accurate records. ? Evaluate firm services and provide clear, actionable feedback. ? Assist with resolving firm complaints. ? Establish and monitor intricate performance metrics. ? Seek feedback from various departments and firms to refine strategies and enhance value. ? Identify, assess, and mitigate firm-related risks to protect the company. ? Manage the entire firm lifecycle from selection, onboarding, and offboarding. ? Collect and analyze firm data to identify trends, opportunities for improvement, and cost savings. ? Perform other duties as required.

Qualifications: ? Excellent communication skills. ? Strong project management skills. ? Ability to establish positive relationships with firms, agencies, and coworkers. ? Superior problem-solving skills. ? Understanding of modern office practices. ? Minimum of 3 years of experience in the industry, with experience at a multi-state, large collection law firm.

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