Bilingual (Spanish) Claims Service Specialist (Dallas, TX)
Posted 2025-03-14About the position
Claim your career growth as a Bilingual Claims Service Specialist at GEICO's Richardson, TX office and be a part of one of the fastest-growing auto insurers in the United States! If you are motivated, all about solutions, and empathetic to the needs of customers, come grow a fulfilling career with us! Through our paid, industry-leading training, you will learn the ins and outs of the claims process and be ready to assist our Spanish-speaking policyholders when they need us the most - during an accident. As a Bilingual Claims Service Specialist, you will collect facts about the accident, investigate claim details, and collect statements from involved parties. Our policyholders will count on your patience, support, and attention to detail to get them back on the road as quickly as possible. GEICO will also give you the space and grace to explore your abilities and learn new ones. So if you are ready to start growing your career, let's talk!
Responsibilities
? Collect facts about accidents and investigate claim details.
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? Collect statements from involved parties.
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? Assist Spanish-speaking policyholders during the claims process.
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? Provide support and attention to detail to policyholders.
Requirements
? Must have a high school diploma or equivalent.
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? Fluency in both English and Spanish is required.
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? Ability to work comfortably in a fast-paced, high-volume call center environment.
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? Must have an active Adjusters insurance license to be eligible for the sign-on bonus.
Nice-to-haves
? Experience in a call center environment.
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? Previous experience in claims processing.
Benefits
? Premier Medical, Dental and Vision Insurance with no waiting period.
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? Paid Vacation, Sick and Parental Leave.
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? 401(k) Plan.
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? Tuition Assistance.
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? Paid Training and Licensures.
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