Account Manager Small Group/Mid Market

About the position

The Account Manager for Small Group/Mid Market at Blue Cross Blue Shield of Minnesota is responsible for the retention and expansion of existing business within assigned groups. This role focuses on revenue growth for ancillary lines and involves supporting various stakeholders, including agents, brokers, clients, and consultants, to ensure the company's market position is maintained and enhanced. The position requires proactive relationship management, strategic planning for renewals, and effective contract negotiation and implementation.

Responsibilities
? Manage relationships with Agency/Broker/Consultant/Client to enhance brand loyalty.
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? Develop renewal strategies for each Agency/Broker/Consultant/Client.
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? Establish and own account plans and implement annual activity roadmaps.
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? Lead and coordinate annual contract renewals, negotiating financial terms.
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? Ensure effective contract implementation and management across the organization.
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? Achieve corporate retention and net growth targets for medical and ancillary products.
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? Support the RFP/RFQ process for clients.
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? Build financial acumen to develop sales strategies and collaborate with teams.
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? Maintain Salesforce records as per division requirements.
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? Participate in the implementation of new business contracts to meet stakeholder needs.
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? Present to stakeholders to motivate group employee engagement strategies.
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? Mentor team members as appropriate.
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? Engage regularly in the market as defined by leadership.

Requirements
? 3+ years of related professional experience.
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? Possess or acquire MN Resident Producer License in Life & Health/Accident within 60 days of employment.
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? Excellent analytical, problem identification, and resolution skills related to benefit plans.
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? Financial capabilities to interpret and present complex renewal and underwriting formulas.
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? Knowledge of ancillary programs available in the industry and Blue Cross products.
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? Highly organized with attention to detail and a track record of client service.
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? Excellent written and verbal communication skills.
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? Ability to present and educate customers on complex products.
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? Ability to achieve results in a complex environment with tight deadlines.
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? Excellent interpersonal skills and ability to contribute positively to team dynamics.
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? Ability to influence stakeholders to achieve desired outcomes.
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? Demonstrated PC skills, including Microsoft Word, Excel, and PowerPoint.

Nice-to-haves
? Bachelor's degree.
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? Knowledge of Blue Cross and affiliates products.

Benefits
? Health Insurance
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? 401K Plan with matching
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? Vacation & Paid Time Off
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? Volunteer PTO (20 hours per year)
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? Tuition reimbursement
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? Student loan repayment
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? Company paid pension contribution
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? Adoption assistance up to $10K
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? Flexible work options including hybrid model

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