PAR/Medical Assistant, PRN - Urgent Care, UNO

Posted 2025-03-15
Remote, USA Full-time Immediate Start

About the position

The Medical Assistant position at Ochsner Health involves performing appointment scheduling and providing direct patient care within a clinic setting. The role is essential in assisting healthcare providers in delivering health care services and ensuring a positive experience for patients. The Medical Assistant will be responsible for various administrative and clinical tasks, contributing to the overall efficiency and effectiveness of the healthcare team.

Responsibilities
? Provide excellent customer service to all patients, guests, and family members.
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? Ensure all patient required forms are completed and other paperwork/documents are gathered and accurate.
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? Efficiently input patient/guarantor demographic and financial information; explain insurance benefits and collect co-pays, deductibles, and self-pay portions due.
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? Perform vital signs and other screenings, obtaining height, weight, allergy and medication history and other assessments.
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? Prepare patients for exams, explaining any procedures before they are performed and answering the patients' questions.
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? Schedule and reschedule patient appointments by phone or in person, including transferring patients to the appropriate departments for scheduling and updating necessary information.
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? Adapt behavior to the specific patient population, including respect for privacy and communication style.
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? Remain knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility.

Requirements
? High school diploma or equivalent required.
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? Completion of a Medical Assistant training program preferred.
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? Related experience in a clinic or medical office setting preferred.
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? Basic Life Support (BLS) certification from the American Heart Association required.
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? Certification in Healthcare Access Manager (CHAM), Certification in Healthcare Access Associate (CHAA), or Certification as a Medical Assistant preferred.
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? Computer skills and dexterity required for data entry and retrieval of patient information.
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? Proficiency with Windows-style applications and keyboard.
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? Effective verbal and written communication skills.

Nice-to-haves
? Certification in Healthcare Access Manager (CHAM)
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? Certification in Healthcare Access Associate (CHAA)
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? Certification as a Medical Assistant or other medical specialty-based certification.

Benefits
? Health insurance
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? Dental insurance
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? Vision insurance
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? 401k retirement plan
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? Paid time off
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? Employee discounts
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? Continuing education opportunities

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