Digital Banking & Payments Data Analyst (Onsite)

This position is an in-person position, located at our Headquarters in Ridgewood, Queens, NY.

The estimated starting salary for this position is $75,000-$85,000.

Duties and Responsibilities/Results:
? Gather and analyze data from various sources to provide meaningful insights to support business decisions.
? Support the Bank?s online customer acquisition and retention initiatives through customer segmentation reporting and enhanced analysis of both internal and external transactional, behavioral and market data.
? Support the department?s risk management (prevention and monitoring) programs by providing near real-time business intelligence to stakeholders.
? Develop dashboards and reports using Tableau to visualize data and enable stakeholders to make informed decisions related to digital banking.
? Create and maintain data models from various banking applications.
? Interpret digital banking data, analyze results, and provide ongoing reports to stakeholders.
? Collaborate with stakeholders in the Digital Banking department to identify and prioritize business needs, requirements, and opportunities.
? Ensuring integrity of data used in extracted reports and ad-hoc requests.
? Support data quality initiatives and provide recommendations to improve data accuracy and completeness.
? Provide data management support for current and future technology projects in the department.
? Assist when necessary by performing other related duties, which may be necessary from time to time.

Job Specifications:
? Bachelor's degree in Computer Science, Statistics, Mathematics, or a related field required.
? 3+ years of experience in Banking or Financial Services required.
? Knowledge of Tableau or Power BI, required.
? Knowledge of Fiserv DNA, or similar Core Banking Platform is required.
? Proficiency in SQL is required.
? Proficiency in Python is a plus.
? Exceptional analytical and problem-solving skills with the ability to translate complex digital banking data into actionable insights.
? Excellent written and verbal communication skills with the ability to effectively present digital banking insights and analysis to stakeholders.
? Ability to work independently and collaboratively in a fast-paced environment.
? Detail-oriented with a strong focus on accuracy and quality.
? Knowledge of digital banking operations and digital banking products is a plus.
? Experience in Project Management and Process Optimization a plus.

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