Part-Time Call Center Relationship Specialist

Description: • The Call Center Relationship Specialist is responsible for providing friendly, expedient, competent and professional customer service to members via telephone and/or written correspondence. • Cross-sells Credit Union products and services. • Supports a sales and service environment that is focused on the credit union’s mission, vision and core values. • This is a Part Time position and will not exceed more than 25 hours a week. Requirements: • High school diploma required. • Some college from an accredited college or university is preferred. • 1-3 years sales and service experience required, preferably in a call center environment. • Effective communication skills to include: active listening, voice quality, grammar, articulacy, strong interpersonal skills, multi-tasking ability, conflict management and telephone etiquette skills. • Bi-lingual (English and Spanish) preferred. • Working knowledge of Windows-based PC products and general office equipment. Benefits: • Remote/Work From Home Available • Competitive pay starting at $18.75/hr + depending on experience • Medical/Dental/Vision Insurance • Employee discount on loans • Tuition Reimbursement of up to $5,250 per year for full-time team members. • Paid Time Off 15 days/year & over 10 Paid Holidays • Paid Volunteer Days Grow provides two bi-annual paid volunteer days to all team members. • Retirement Benefits (401K) Grow matches up to 8% for team members. • Growth Potential In-house training department dedicated to helping our team members reach their maximum potential. Apply tot his job Apply To this Job