Customer Service Representative

Fournier Irrigation LLC ? East Hartford, CT 06108

Fournier Irrigation LLC, an industry leader for over 20 years, is growing and looking to add customer service reps to our office team. We believe in building lasting relationships with our employees, not just filling positions. We are committed to creating an environment where everyone feels valued, supported, and empowered to grow both personally and professionally. All our employees have been with us for years, and that?s something we?re incredibly proud of. We offer ample opportunities for skill-building, growth, and advancement.

We are looking for someone with strong computer skills, detail orientated, multi-tasker and prefers to work in a small office environment. Previous customer service work required. This is not an entry level position. This is a permanent seasonal position during our operational months from March through December.

What you would be doing:

? Answer Phones, we service roughly 3,000 customers from the months of April to Mid November,

o Signing up customers for service plans

o Scheduling service calls

o Scheduling Add-ons and new installation appointments

? Utilize CRM software to route & schedule our service technicians? daily schedules.

? Processing Credit Card Payments

Salary: $22.00 - $25.00 per hour

Benefits:
? Paid Vacation days & Holidays
? Retirement plan
? Partial Health insurance reimbursement
? Referral bonus program
? Appreciation Parties
? We have a well-maintained, clean and organized facility.

Seasonal Full Time Schedule:
? 8-hour shift, 8 am to 4:30 pm,
? Monday to Friday

? March 1st ? December 1st

Please email your cover letter and resume. No drop-ins please.

Job Types: Full-time, Seasonal

Pay: $22.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:
? 401(k)
? Paid time off

Shift:
? Day shift

Ability to Commute:
? East Hartford, CT 06108 (Required)

Ability to Relocate:
? East Hartford, CT 06108: Relocate before starting work (Preferred)

Work Location: In person

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